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Wikis have taken the Content Management System and Email revolutions to the next level by helping organizations optimize the sharing of collective knowledge, insights and creativity.

Specifically, Wikis improve connectedness by tapping into community involvement.

As you know, delegation is key to managerial success, but community delegation drives greater leverage and productivity.

Furthermore, Wikis can improve business processes by capturing and disseminating the subtleness of informal knowledge.

Finally, when selecting an enterprise-class wiki solution look to scalability, performance, reliability and a secure well-supported environment.

We interview Devang Mehta to gain eTouch SamePage's perspective on enterprise social networking.