While the web deployment model has allowed IT organizations to reduce the cost of software deployment, it has also created a community of underserved business users that long for a return to the usability and responsiveness of desktop and client/server applications.

As a result, businesses are losing millions of dollars per year due to low productivity or poor decisions.

Fortunately, forward-looking IT professionals are now turning their attention to design patterns and technologies that can improve the client side of the equation.

As a result, we are now seeing widespread deployment of rich Internet applications (RIAs), a new class of applications that combines the responsiveness and interactivity of desktop applications with the broad reach and ease of distribution of the web.

We interview Duane Nickull to gain insight into web development with actionable blueprints.

Duane is a Technical Evangelist with Adobe Systems.