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iC3 Warns of Mystery /
Secret Shopper Employment Schemes
January 20, 2010
The
IC3 has been alerted to an increase in employment schemes pertaining to
mystery/secret shopper positions. Many retail and service corporations
hire evaluators to perform secret or random checks on themselves or
their competitors, and fraudsters are capitalizing on this employment
opportunity.
Victims have reported to the IC3 they were contacted via e-mail and U.S.
mail to apply to be a mystery shopper. Applicants are asked to send a
resume and are purportedly subject to an extensive background check
before being accepted as a mystery shopper. The employees are sent a
check with instructions to shop at a specified retailer for a specific
length of time and spend a specific amount on merchandise from the
store. The employees receive instructions to take note of the store's
environment, color, payment procedures, gift items, and shopping/carrier
bags and report back to the employer. The second evaluation is the ease
and accuracy of wiring money from the retail location. The money to be
wired is also included in the check sent to the employee. The remaining
balance is the employee's payment for the completion of the assignment.
After merchandise is purchased and money is wired, the employees are
advised by the bank the check cashed was counterfeit, and they are
responsible for the money lost in addition to bank fees incurred.
In other versions of the scheme, applicants are requested to provide
bank account information to have money directly deposited into their
accounts. The fraudster then has acquired access to these victims'
accounts and can withdraw money, which makes the applicant a victim of
identity theft.
Once the pop-up appears it cannot be easily closed by clicking "close"
or the "X" button. If the user clicks on the pop-up to purchase the
software, a form is provided that collects payment information and the
user is charged for the bogus product. In some instances, whether the
user clicks on the pop-up or not, the scareware can install malicious
code onto the computer. By running your computer with an account that
has rights to install software, this issue is more likely to occur.
Tips Here are
some tips you can use to avoid becoming a victim of employment schemes
associated with mystery/secret shopping:
-
Do
not respond to unsolicited (spam) e-mail.
- Do not click on links contained within
an unsolicited e-mail.
- Be cautious of e-mail claiming to
contain pictures in attached files, as the files may contain
viruses. Only open attachments from known senders. Virus scan
all attachments, if possible.
- Avoid filling out forms contained in
e-mail messages that ask for personal information.
- Always compare the link in the e-mail
to the link you are actually directed to and determine if they
match and will lead you to a legitimate site.
- There are legitimate mystery/secret
shopper programs available. Research the legitimacy on companies
hiring mystery shoppers. Legitimate companies will not charge an
application fee and will accept applications on-line.
- No legitimate mystery/secret shopper
program will send payment in advance and ask the employee to
send a portion of it back.
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