Dan Mead, Verizon
Wireless: Will Not Institute $2 Single Payment Fee
January 2, 2012
Verizon
Wireless has decided it will not institute the fee for online or
telephone single payments that was announced earlier this week.
The company made the decision in response to customer feedback about the
plan, which was designed to improve the efficiency of those
transactions. The company continues to encourage customers to take
advantage of the numerous simple and convenient payment methods it
provides.
“At Verizon, we take great care to listen to our customers. Based on
their input, we believe the best path forward is to encourage customers
to take advantage of the best and most efficient options, eliminating
the need to institute the fee at this time,” said Dan Mead, president
and chief executive officer of Verizon Wireless.