CSC Wins IT Outsourcing Contract with Royal Berkshire NHS Foundation Trust

November 30, 2011

CSC has signed a contract with Royal Berkshire NHS Foundation Trust for a new program of work to outsource the trust’s technology services.

The 7-year agreement, with the option to extend to 10 years, means that CSC has day-to-day responsibility for hosting, developing and managing much of the trust’s IT and back-office processes. CSC will provide IT help desk, networking, infrastructure, desktop engineering, application development and support. It will also provide advice and support for a clinically driven health informatics function.

The program has a two-stage approach. It started with a transition and stabilization phase to move the service to CSC, which was completed earlier this summer and involved all of the trust’s IT services staff transferring to CSC. This has been followed by a coordinated transformation program, which will enhance and modernize the trust’s IT capabilities and support its scheduled move to a new electronic patient record system.

Sheri Thureen, president of U.K. Healthcare, CSC, sees this as a key milestone in the evolution of CSC’s healthcare business. “This contract with Royal Berkshire plays to CSC’s core strengths as a world-class provider of outsourced IT services and as a major provider of IT services to the NHS in England,” she said.

“This agreement comes at a time when many organizations, including NHS trusts, are looking for considerable efficiency gains from their IT expenditure. We believe this work will encourage other trusts to consider outsourcing as an attractive means of improving service and driving efficiencies, while allowing them to concentrate on their core competencies in healthcare delivery. Our global credentials in providing such services across both the public and private sector, and the unrivalled depth of our healthcare experience and clinical expertise, are key differentiators.”